Lead follow-up automation for small business teams

Lead Follow-up Automation Demo

Pingo Echo captures website, email, social, and phone inquiries, then creates a CRM record, reply draft, follow-up task, and daily owner summary. Your team approves every customer-facing message.

5 minutesNew inquiries become records, drafts, and tasks before they go cold.
Draft-onlyAI prepares customer-facing messages but never sends without approval.
CRM firstBuilt around your form, inbox, CRM, spreadsheet, calendar, and existing tools.
Today’s lead queueHuman review

Website lead needs a same-day reply

AI captured the request, matched the service area, and drafted a response for review.

Due today

Missed call converted to task

The caller summary is ready with a callback reminder and owner assignment.

$6.7K

Incomplete inquiry paused

The workflow flagged missing address details instead of creating a bad CRM record.

Safe stop

5-minute lead flow

We start with the fastest revenue leak: new customer inquiries that arrive in one tool and get followed up too late or not at all.

Q

Lead capture and routing

Capture website, email, social, or phone inquiries, structure the fields, score urgency, and assign an owner.

F

Reply drafts and reminders

Draft the first reply, schedule follow-up reminders, and keep every customer-facing message behind approval.

C

Daily owner summary

Generate a daily list of who to contact, why now, what happened last, and what to say next.

Lead Pilot

A fast, low-risk way to stop losing leads before building a bigger automation system.

$800-$1,500Typical first pilot range, depending on integrations and access.
Lead map

Sources, fields, owners, response rules, and what should never be sent automatically.

Working lead board

A CRM, Sheets, or Airtable board for daily follow-up and exception handling.

AI reply layer

Lead summaries, priority tags, first-reply drafts, and next-action recommendations.

Handoff and scripts

Short documentation, response templates, and a walkthrough so your team can run it.

Losing leads after they arrive?

Send one lead source, the tools involved, and where follow-up breaks. We will suggest a 7-day pilot that keeps customer messages under human approval.